Terms and conditions

These Terms and Conditions ("Terms") govern your use of White Lotus Casino, a product of Paxson Marketing Limited, Cyprus (21B, Achilleos, Nicosia). By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.

Account Registration

1. Eligibility: You must be at least 18 years old and a resident of a country where online gaming is permitted.
2. KYC and Verification Requirements: We require verification of your identity and age to ensure compliance with local laws and regulations. This may involve providing valid government-issued identification or other documentation as requested by our support team.
3. Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept a range of payment methods, including Visa/MasterCard (£37.50 min), Bitcoin/Crypto (£37.50 min, instant), Skrill/Neteller (£37.50 min, instant), EcoPayz (£37.50 min, instant), and Bank Wire (£375 min, 24-72 hours).
2. Minimum and Maximum Limits: The minimum deposit is £37.50 for most methods, while the maximum deposit is £5,000. Withdrawal limits are £20 for standard accounts and £10,000 per month for VIPs.
3. Processing Times and Fees: Deposits are processed instantly, with no fees. Withdrawals are typically processed within 48 hours, with a minimum of £20 and a maximum of £10,000 per week.
4. Anti-Money Laundering Policy: We have implemented measures to prevent money laundering, including verifying the source of funds and monitoring transactions for suspicious activity.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically after meeting the required conditions.
2. Wagering Requirements: Bonuses must be wagered 30 times the bonus amount within 30 days to withdraw any winnings.
3. Expiry and Abuse Clauses: Bonus credits expire after 30 days, and we reserve the right to cancel or modify bonuses at any time.

Gameplay and Fairness

1. RNG Usage: We use Random Number Generators (RNGs) to ensure fair play.
2. Game Malfunctions: In the event of a game malfunction, all bets will be voided, and any winnings credited will be forfeited.
3. Limits on Play and Responsible Gaming Tools: You can set deposit, wager, and session limits within your account settings.

Responsible Gambling

1. Self-Exclusion Options: You can voluntarily self-exclude from our services for a specified period or permanently.
2. Deposit, Wager, and Session Limits: You can set limits on your deposits, wagers, and playing sessions within your account settings.
3. Help and Support Links: We provide links to responsible gaming resources, including GamCare and BeGambleAware.

Prohibited Activities

1. Bonus Abuse: We reserve the right to cancel or modify bonuses if we suspect bonus abuse.
2. Fraud, Collusion, or Manipulation: Engaging in any form of cheating, collusion, or manipulation will result in account suspension or closure.
3. Use of Bots or Automated Systems: Using automated systems or bots to play games is strictly prohibited.

Account Suspension and Closure

1. Voluntary Account Closure: You can close your account at any time by contacting our support team.
2. Breach of Terms: We reserve the right to suspend or close your account if we suspect a breach of these Terms.
3. Inactivity and Dormant Accounts: If you have not logged in for an extended period, we may close your account.

Privacy and Data Protection

1. Information Collected: We collect personal data to provide our services, including name, address, date of birth, and payment information.
2. Use and Storage of Personal Data: We use and store your personal data in accordance with applicable laws and regulations.
3. GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) where applicable.

Limitation of Liability

1. Losses: We are not liable for any losses resulting from system errors, game malfunctions, or other unforeseen events.
2. System Errors: In the event of a system error, all bets will be voided, and any winnings credited will be forfeited.
3. Third-Party Links: We are not responsible for links to third-party websites, which may have their own terms and conditions.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.
2. Notification of Changes: We will notify you of changes to these Terms through our website or by email.

By continuing to use White Lotus Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms.